There is never any guarantee about the success of a Short Sale. The banks are always very careful to remind us that the Short Sale process is ultimately voluntary and they don’t have to consider it at all.
That being said, it’s always worth the effort to try. We have a higher than average success rate on our short sales. Probably because we do a very thorough job of building a strong case for why the bank should accept the price that your buyers are offering. From setting the right listing price, to sending the correct and and complete documents, to following up aggressively. Not all Short Sales will be approved, but if it can be done, we can do it.